The City of Chicago is updating this website to provide a streamlined dashboard for managing your utility billing accounts. For a sneak peek, take a look at this sample profile dashboard. All of your existing profile credentials and settings will remain unchanged through the update. Look for the new site to be introduced early in 2019!

Access My Account Online

Enroll Now!

Easily manage your utility account online:

  • Pay your bill
  • Enroll in paperless billing
  • Set up Autopay or Selectpay
  • Set up a payment plan

Quick Pay!

Make a payment without signing in:

  • Pay your bill

If you have any questions, please call 312-744-4426 or see the Frequently Asked Questions page.