Welcome to
Utility Billing Relief
![Utility Billing Relief](/main/images/home_bear.png)
Utility Billing Relief is now available to eligible homeowners of 3-flats!
What is UBR?
The Utility Billing Relief Program (UBR) is a City of Chicago program intended to make water and sewer bills more affordable for qualifying Chicago residents.
![The Utility Billing Relief Program (UBR) is a City of Chicago program intended to make water and sewer bills more affordable for qualifying Chicago residents.](/main/images/home_ubr_1_1.png)
How does it help?
No penalties or debt collection on past due City of Chicago utility bill debt.
50% rate reduction for water charges, sewer charges, and water-sewer tax.
Debt forgiveness of previous unpaid balance after successfully completing 1-year in the program.
![Have Questions?](/main/images/ep-success.png)
Have Questions?
Go to the UBR FAQ page to learn more.
Visit FAQ
Do I qualify?
Before applying, confirm if your property and income meet the UBR requirements. You must reside at the property to be eligible.
Note: All application paths for new UBR applicants may also be used by existing UBR customers to re-enroll.