Utility Billing Relief
What is UBR?
The Utility Billing Relief Program (UBR) is a City of Chicago program intended to make water and sewer bills more affordable for qualifying Chicago residents.
How does it help?
No shut off, penalties, or debt collection on past due City of Chicago utility bill debt.
50% rate reduction for water charges, sewer charges, and water-sewer tax.
Debt forgiveness of previous unpaid balance after successfully completing 1-year in the program.
Go to the UBR FAQ page to learn more.Visit FAQ
Do I qualify?
Before applying, confirm if your property and income meet the UBR requirements. You must reside at the property to be eligible.
Note: All application paths for new UBR applicants may also be used by existing UBR customers to re-enroll.